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Warranty

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Our unique design process allows us to make all material, quantity, and labor decisions before we finalize the project price and sign the proposal. This ensures the accuracy of the proposal and prevents any unforeseen changes to the cost.

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All hardscape installations and interior remodels include a one (1) year labor warranty as described in the Workmanship Labor Warranty.

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All drainage elements, porch/deck screens, mortar joints, and stone steppers, are warranted for a period of 6 months. Home Vista does not warranty polymeric sand as that is a regular maintenance item.

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All paver and wall block products come with a limited lifetime manufacturer warranty. Efflorescence is not covered by Home Vista or manufacturer warranties.

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Stone steppers can settle, shift, or crack over time, and this natural irregularity is not warrantied.

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The warranty does not cover damage due to construction or utility work around the home.

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The warranty does not cover issues related to staining applied to lumber products.

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The warranty does not cover damage or issues caused by or related to mold.

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Interior home remodel warranty covers structural integrity of installed cabinets, countertops, and fixtures, as well as installation quality of flooring/tile, and proper installation of plumbing and electrical components.

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Hardscape installations include a 1-year labor warranty for any heaping, heaving, or sinking.

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Paver products come with a limited lifetime transferable manufacturer warranty on the structural integrity of its product line used in residential applications. Refer to the manufacturer’s warranty for additional details.

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Interior remodel warranty is non-transferable and applies only to the original homeowner who contracted the remodeling work.

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The warranty does not cover normal wear and tear, fading, or discoloration due to aging or exposure; damage caused by improper use, abuse, neglect, or modifications by the homeowner; issues resulting from natural disasters, water damage, or unforeseen structural deficiencies; modifications or repairs performed by anyone other than the Contractor.

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The Vista Guarantee

Home Vista warrants the installation of all of our products and services to be free from defects in installation & craftsmanship from the date the product installation is complete for up to one year of regular use.

If you need help with a Manufacturer Warranty Claim too, we are here to fight along side you and stand behind our work!

Frequently Asked
Questions

Does the workmanship warranty cover material defects?
The warranty covers all labor-related fixes. Most of our manufacturers have their own warranty policies that provide long-term protection and coverage – please inquire with us if you need a copy of the materials warranty policy for your project.
How soon are warranty claims processed and when can I expect the repair to be completed?
We normally begin reviewing the warranty claim within 24 hours. The actual repair date is dependent on an assessment of what work is required to perform the repair so it can vary, but we will keep you informed every step of the way and ensure the project work is completed in a reasonable amount of time.
Are warranties transferable to new homeowners?
The workmanship warranty is only valid for the homeowner that performed the work and is not transferable to new homeowners.
I accidentally dropped something on my patio/deck and some of the material cracked, is that covered under the warranty?
Unfortunately, general wear and tear due to accidents, and outside forces such as weather or storm damage are not covered under the warranty.

Getting Started is Easy

Covering all of Northern Virginia

Fairfax County

Alexandria
Alexandria City
Annandale
Burke
Centreville
Chantilly
Clifton
Dunn Loring
Fairfax
Fairfax City
Fairfax Station
Falls Church
Falls Church City
Great Falls
Herndon
Lorton
McLean
Oakton
Reston
Springfield
Town of Clifton
Town of Herndon
Town of Vienna
Vienna

Loudoun County

Aldie
Ashburn
Chantilly
Hamilton
Leesburg
Lovettsville
Middleburg
Paeonian Springs
Round Hill
Sterling
Town of Middleburg
Town of Hamilton
Town of Hillsboro
Town of Leesburg
Town of Purcellville
Town of Round Hill
Town of Lovettsville
Waterford

Prince William County

Bristow
Catharpin
Dumfries
Gainesville
Haymarket
Manassas
Manassas City
Manassas Park
Manassas Park City
Sudley Springs
Nokesville
Town of Dumfries
Town of Haymarket
Town of Occoquan
Triangle
Woodbridge

Fauquier County

Broad Run
Catlett
Delaplane
Goldvein
Marshall
Midland
The Plains
Town of Remington
Town of The Plains
Town of Warrenton
Upperville
Warrenton

Stafford County

Fredericksburg
Fredericksburg City
Stafford

Arlington County

Arlington

Culpeper County

Amissville
Boston
Brandy
Brandy Station
Catalpa
Culpeper
Elkwood
Haywood
Jeffersonton
Lignum
Mitchells
Raccoon Ford
Rapidan
Reva
Rixeyville
Stevensburg
Town of Culpeper
Viewtown
Winston

Spotsylvania County

Fredericksburg
Partlow
Snell
Spotsylvania
Thornburg

201 N Union St
Alexandria, VA 22314

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